Identified - There have been multiple reports of Windows Desktop freezing up and File Explorer not functioning properly. We believe we've identified the issue and are working to putt a workaround in place. If you are experiencing the issue described, please contact the Service Desk at 907-450-8300 for assistance.
May 10, 2024 - 16:45 AKDT
May 10, 2024 - 16:45 AKDT
About This Site
Welcome to OIT's home for real-time information and updates on our services. Here you'll find live and eventually historical data on system performance and metrics. If there are any service interruptions, a note will be posted here. (Note, historical information is accurate back to 12/16/17)
Accounts & Accesses
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Operational
UA Blackboard Learn
Operational
UA Blackboard Learn Web Application
Operational
UA Blackboard Learn SIS Integration
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Operational
Banner
Operational
Banner Admin Modules
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Operational
UAOnline
Operational
Banner 9
Operational
UA Google Apps
Operational
Google Apps Single Sign On
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Operational
Google Apps Gmail
Operational
Google Apps Calendar
Operational
Google Apps Drive
Operational
Google Apps Docs
Operational
Google Apps Sheets
Operational
Google Apps Slides
Operational
Google Apps Sites
Operational
Google Apps Groups
Operational
Google Apps Hangouts
Operational
Google Apps Classroom
Operational
Google Apps Talk
Operational
Google Apps Voice
Operational
Alaska.edu website
Operational
Alaska.edu Edit Server
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Operational
Alaska.edu Frontends
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Operational
UAF.edu website
Operational
UAF.edu Edit Server
Operational
UAF.edu Frontends
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Operational
Software Licensing
Operational
keys.alaska.edu
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Operational
Matlab Network License
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Operational
ERDAS Licensing
Operational
SPSS Licensing
Operational
ArcGIS Licensing
Operational
Zoom
Operational
Zoom Phone
Operational
Zoom Meetings
Operational
Zoom Chat
Operational
Zoom Meeting Telephony Services
Operational
Zoom Web Portal
Operational
Zoom Cloud Recording
Operational
Zoom Zoom Video Webinars
Operational
Zoom Dashboard & Reporting
Operational
Zoom Download Center
Operational
Zoom REST API
Operational
UA Network Connectivity
Operational
UAF Campus Connectivity
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Operational
Statewide Network Connectivity
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Operational
UAF/SW VPN
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Operational
UAF Wireless
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Operational
UAF/SW File Servers
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Operational
ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SW
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Operational
VDI - Virtual Desktop Infrastructure
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Operational
Other IT Services
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Operational
Banner Cloud
Operational
Banner App Nav
Operational
Banner 8 Self Service (UAOnline)
Operational
Banner Admin (Banner 9)
Operational
Employee Self Service
Operational
Faculty Self Service
Operational
Finance Self Service
Operational
General Events Management Self Service
Operational
General Self Service
Operational
Student Registration Self Service
Operational
Student Self Service
Operational
Banner Workflow
Operational
Automic
Operational
Banner Event Publisher
Operational
EIS
Operational
Evisions MAPS
Operational
Jasper Reports
Operational
SSB 8
Operational
Degree Works
Operational
Degree Works (UAA)
Operational
Degree Works Composer (UAA)
Operational
Degree Works Controller (UAA)
Operational
Degree Works DWTE (UAA)
Operational
Degree Works Responsive Dashboard (UAA)
Operational
Degree Works Scribe (UAA)
Operational
Degree Works Transit (UAA)
Operational
Degree Works (UAF)
Operational
Degree Works Composer (UAF)
Operational
Degree Works Controller (UAF)
Operational
Degree Works DWTE (UAF)
Operational
Degree Works Responsive Dashboard (UAF)
Operational
Degree Works Scribe (UAF)
Operational
Degree Works Transit (UAF)
Operational
Degree Works (UAS)
Operational
Degree Works Composer (UAS)
Operational
Degree Works Controller (UAS)
Operational
Degree Works DWTE (UAS)
Operational
Degree Works Responsive Dashboard (UAS)
Operational
Degree Works Scribe (UAS)
Operational
Degree Works Transit (UAS)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
BDC Facility Upgrade - UAF Campus Network and Hosted Services - Part 1
May 11, 2024 05:00-22:00 AKDT
UAF Facilities Services will be conducting a planned maintenance power shutdown in the Butrovich Building to integrate a maintenance bypass switch for the Uninterruptible Power Supply (UPS) for the Butrovich Data Center (BDC). The switch will ensure seamless and continuous power supply to the BDC in the event of a UPS outage or during annual maintenance on the UPS. The BDC electrical system must be temporarily powered down to ensure safety for the technicians doing the work.
This planned maintenance shutdown will mean that many UA data systems served out of the BDC will be unavailable during the following timeframes:
BDC offline - Saturday, May 11, 5:00 AM to 7:00 PM
Power Restored to BDC - Saturday, May 11, 7:00 PM
Restoral of Temporary IT Systems and Services - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***
BDC on Temporary Power with Services Available - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***
BDC Offline - Saturday, May 18, 06:00 AM*** to 2:59 PM
BDC Power Stability Confirmation - Saturday, May 18, 3:00 PM to 9:00 PM
Restoral of IT Systems and Services - Saturday, May 18, 9:05 PM to 11:59 PM
The University of Alaska Fairbanks main campus, including the Butrovich Building, and all UAF community campuses and outreach centers will not have Internet access during the planned maintenance shutdown. The System Office and UAF users will also lose access to VPN services and any shared file servers hosted in the BDC. This service disruption will only occur during the windows of "BDC Offline" as illustrated above.
Systems and services not hosted in the BDC should be available, such as Internet services for UAA and UAS and their affiliated community campuses, Google services (Gmail, calendaring), etc.
For more details and Frequently Asked Questions, please see our FAQ: https://www.uaf.edu/nooktech/resources/activities/outage-faqs.php
Posted on May 07, 2024 - 14:32 AKDT
This planned maintenance shutdown will mean that many UA data systems served out of the BDC will be unavailable during the following timeframes:
BDC offline - Saturday, May 11, 5:00 AM to 7:00 PM
Power Restored to BDC - Saturday, May 11, 7:00 PM
Restoral of Temporary IT Systems and Services - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***
BDC on Temporary Power with Services Available - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***
BDC Offline - Saturday, May 18, 06:00 AM*** to 2:59 PM
BDC Power Stability Confirmation - Saturday, May 18, 3:00 PM to 9:00 PM
Restoral of IT Systems and Services - Saturday, May 18, 9:05 PM to 11:59 PM
The University of Alaska Fairbanks main campus, including the Butrovich Building, and all UAF community campuses and outreach centers will not have Internet access during the planned maintenance shutdown. The System Office and UAF users will also lose access to VPN services and any shared file servers hosted in the BDC. This service disruption will only occur during the windows of "BDC Offline" as illustrated above.
Systems and services not hosted in the BDC should be available, such as Internet services for UAA and UAS and their affiliated community campuses, Google services (Gmail, calendaring), etc.
For more details and Frequently Asked Questions, please see our FAQ: https://www.uaf.edu/nooktech/resources/activities/outage-faqs.php
Posted on May 07, 2024 - 14:32 AKDT
PROD Banner Upgrades
May 11, 2024 06:00-12:00 AKDT
PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server
PROD Banner upgrades to be applied:
-Banner Admin Common 9.3.34.1.2, 9.3.34.0.13
-Banner Finance 9.3.30.0.5, 8.19
-Banner Financial Aid 9.3.42.0.2, 8.48.1.1, 8.48.1
-Banner General 8.19, 8.18.0.3
Posted on May 01, 2024 - 10:52 AKDT
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server
PROD Banner upgrades to be applied:
-Banner Admin Common 9.3.34.1.2, 9.3.34.0.13
-Banner Finance 9.3.30.0.5, 8.19
-Banner Financial Aid 9.3.42.0.2, 8.48.1.1, 8.48.1
-Banner General 8.19, 8.18.0.3
Posted on May 01, 2024 - 10:52 AKDT
BDC Facility Upgrade - UAF Campus Network and Hosted Services - Part 2
May 18, 2024 06:00 - May 19, 2024 00:00 AKDT
UAF Facilities Services will be conducting a planned maintenance power shutdown in the Butrovich Building to integrate a maintenance bypass switch for the Uninterruptible Power Supply (UPS) for the Butrovich Data Center (BDC). The switch will ensure seamless and continuous power supply to the BDC in the event of a UPS outage or during annual maintenance on the UPS. The BDC electrical system must be temporarily powered down to ensure safety for the technicians doing the work.
This planned maintenance shutdown will mean that many UA data systems served out of the BDC will be unavailable during the following timeframes:
BDC offline - Saturday, May 11, 5:00 AM to 7:00 PM
Power Restored to BDC - Saturday, May 11, 7:00 PM
Restoral of Temporary IT Systems and Services - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***
BDC on Temporary Power with Services Available - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***
BDC Offline - Saturday, May 18, 06:00 AM*** to 2:59 PM
BDC Power Stability Confirmation - Saturday, May 18, 3:00 PM to 9:00 PM
Restoral of IT Systems and Services - Saturday, May 18, 9:05 PM to 11:59 PM
The University of Alaska Fairbanks main campus, including the Butrovich Building, and all UAF community campuses and outreach centers will not have Internet access during the planned maintenance shutdown. The System Office and UAF users will also lose access to VPN services and any shared file servers hosted in the BDC. This service disruption will only occur during the windows of "BDC Offline" as illustrated above.
Systems and services not hosted in the BDC should be available, such as Internet services for UAA and UAS and their affiliated community campuses, Google services (Gmail, calendaring), etc.
For more details and Frequently Asked Questions, please see our FAQ: https://www.uaf.edu/nooktech/resources/activities/outage-faqs.php
Posted on May 07, 2024 - 14:35 AKDT
This planned maintenance shutdown will mean that many UA data systems served out of the BDC will be unavailable during the following timeframes:
BDC offline - Saturday, May 11, 5:00 AM to 7:00 PM
Power Restored to BDC - Saturday, May 11, 7:00 PM
Restoral of Temporary IT Systems and Services - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***
BDC on Temporary Power with Services Available - Saturday, May 11, 7:00 PM to Saturday, May 18, 5:59 AM***
BDC Offline - Saturday, May 18, 06:00 AM*** to 2:59 PM
BDC Power Stability Confirmation - Saturday, May 18, 3:00 PM to 9:00 PM
Restoral of IT Systems and Services - Saturday, May 18, 9:05 PM to 11:59 PM
The University of Alaska Fairbanks main campus, including the Butrovich Building, and all UAF community campuses and outreach centers will not have Internet access during the planned maintenance shutdown. The System Office and UAF users will also lose access to VPN services and any shared file servers hosted in the BDC. This service disruption will only occur during the windows of "BDC Offline" as illustrated above.
Systems and services not hosted in the BDC should be available, such as Internet services for UAA and UAS and their affiliated community campuses, Google services (Gmail, calendaring), etc.
For more details and Frequently Asked Questions, please see our FAQ: https://www.uaf.edu/nooktech/resources/activities/outage-faqs.php
Posted on May 07, 2024 - 14:35 AKDT